Bio

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I am a qualitative UX Researcher with eight years of experience in research design; I use interviews, ethnography, user groups, content analyses, contextual inquiry, literature reviews, and other methods to understand the needs of technology users. I have observed 1,000+ digital media users and have contributed my findings to the field (in peer-reviewed publications and at 20+ regional, national, and international conferences). My research has examined platforms such as Tinder, Hinge, JSwipe, Grindr, Instagram, Facebook, Pinterest, OkCupid, and LinkedIn (to name a few). My doctoral dissertation identified how religious minorities can overcome challenges when it comes to online dating and social media engagement.

I have taught 15 undergraduate classes on technology and human behavior and have held 8 M.A level workshops on qualitative research. My unique projects have led to increased attention from media publications (such as Well & Good), for which I have served as an expert source. I am passionate about understanding users’ desires/aspirations and translating that insight into meaningful experiences and products. 

For more information on my research, click on the tabs above. You are also welcome to check out my resume, contact me or connect with me on LinkedIn. Thanks for stopping by.

SRM

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